Frequently Asked Questions
What is Home Watch?
What is A.H.C.S. LLC?
A.H.C.S LLC is a professional insured, bonded and accredited Home Watch/ Concierge Service, serving Venice, Florida and surrounding areas. We check your property and identify problems or potential problems that can occur while your property is vacant. We provide a physical presence that is not available through a remote alarm monitoring service. We can help with most requests you have by contacting us.
Are you a house sitter service?
My alarm company provides security for my home. What value do you add?
An alarm company monitors entry into your home or fire alarms but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.
What type of reporting can I expect from you?
A.C.S LLC will send you a detailed report by using QRIDit Home Watch Software and provide pictures of any problems identified upon completion of inspecting the interior and exterior of your home.
What are your credentials?
A.H.C.S LLC proudly displays the Accredited banner of the National Home Watch Association. We have been vetted and approved by this organization to insure we are bonded and insured for your protection. We also subscribe to the NHWA’s Code of Ethics.
We have a neighborhood watch program. Doesn’t that do the same thing?
Most neighborhood watch programs are passive by nature and do not provide the level of engagement with your property that A.H.C.S. LLC provides. We will check your property’s interior and exterior in far more detail than you can expect from a neighborhood watch program.
Do you provide keyholder services?
Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have.
If I need coordination with contractors doing work on my home can you help?
A.H.C.S LLC will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.
Are your services expensive?
If you find a problem what type of notification will I receive?
A.H.C.S LLC will send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage, we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.
Are you a property inspector?
While we check your property, we are NOT a property inspector. Property inspectors are usually involved at the sale of a property to do a detailed inspection of the structure, plumbing, electrical and heating and air condition systems. A.H.C.S LLC provides a visual inspection of your vacant home or property looking for obvious issues.